Work that runs businesses

Not prototypes. These systems process real orders, real payments, and real guests every day. Some details stay blurred on purpose: our clients' edge stays their edge.

CASE 01 / PASSPORT
D2C MEMBERSHIP TICKETING

Broadway Passport

Marketplaces rent you their customers. Broadway Passport ends the lease: a membership platform where guests book discounted Broadway tickets on the web or in the app, and every stamp in their passport belongs to the house.

  • Next.js member platform with one-tap magic-link sign-in
  • iOS and Android apps, shipped and live in both stores
  • Push notifications walk each order from purchase to tickets-ready
  • AI concierge that recommends shows like a well-connected friend
Liveon App Store and Google Play
1 tapfrom email to signed-in app
24/7self-serve ticket delivery
OPERATIONS CONTROL PLANE

Broadway Sales Log

Six sales channels used to mean six spreadsheets and zero truth. The Sales Log is the room where it all reports for duty: every order, payment, agent, and kiosk, reconciled in one console.

  • Every channel consolidated into a single operating view
  • Payment webhooks reconciled the moment money moves
  • Lead capture serving a 1,000-agent street network
  • Customer email automation that never claims false success
1,000+agents on the network
6channels, one console
0spreadsheets left standing
CASE 02 / SALESLOG
CASE 03 / KIOSKS
SELF-SERVICE RETAIL

Ticketlab Kiosk Network

Every hotel lobby is full of people deciding what to do tonight. Our kiosks answer before the concierge can: browse shows, watch trailers, pick seats, pay, and carry the whole session to your phone with one QR scan.

  • Touchscreen commerce with live seat maps and trailers
  • QR handoff continues the session on the guest's phone
  • Fleet, content, and ads managed entirely remotely
  • Guest relationship continues after checkout
6-hotelrollout live in NYC
100%remotely managed
0staff needed on site
REAL-TIME DATA PLANE

Market Intelligence Platform

Pricing on stale data is gambling with extra steps. Our intelligence plane watches 11 ticketing platforms around the clock and refuses to ship a number that has not passed its quality gates.

  • Continuous collection across 11 ticketing platforms
  • Infrastructure built to survive the messy real-world web
  • Evals gate every batch before a consumer sees it
  • One clean API feeding storefronts, pricing, and analytics
11platforms, one feed
24/7refresh cycles
1API for every consumer
CASE 04 / MARKET DATA
CASE 05 / MARYSELVA
BOUTIQUE HOSPITALITY

Mar y Selva Ops

A jungle ecolodge in Uvita, Costa Rica ran on notebooks and memory. Now it runs on one login: bookings, rooms, staff workflows, and guests messaged where they already live, on WhatsApp.

  • Bookings, rooms, and staff consoles behind one login
  • Native WhatsApp bridge for guest conversations
  • Second property runs white-label on the same core
  • Sized for a lodge, engineered for a chain
2properties, one platform
WhatsAppnative guest comms
1login for everything
AI-RUN DEVOPS

Gentric Fleet Ops

The quiet hero behind everything above: one ledger describes a 9-server fleet, AI agents reconcile reality against it, and no risky move happens without a human saying go. Boring on purpose. Boring is uptime.

  • One source-of-truth ledger for the entire fleet
  • Automated drift checks against the live servers
  • Backups and rollbacks rehearsed, not assumed
  • AI executes the playbooks, humans hold the keys
9servers in the fleet
40+apps kept honest
1ledger of record
CASE 06 / FLEET
Also shipped
AI content factory for a tours brand Storefront TV display network Runner logistics apps Tax practice platform Gallery commerce sites Concierge AI, web and voice

Want yours on this page?

Every case above started with one honest conversation about operations. Yours can too.